FAQs

Kelowna Karting offers an exhilarating and eco-friendly racing experience with indoor electric go karting. Participants get to navigate electric go karts around an indoor track, vying for the fastest lap times in a thrilling racing environment.

All first-time drivers at Kelowna Karting begin at Standard speed. Drivers who demonstrate safe kart control may be increased to Advanced speed during their race. To qualify for Race speed, drivers must achieve the required lap time and demonstrate good kart control. Race speed will then be applied to their next race.

Beginner Adult sessions are designed for new or less-experienced drivers. Everyone starts at Standard speed and is closely monitored by our track team. Drivers are typically grouped with other beginners and may be increased to Advanced speed if they demonstrate safe kart control.

Yes. Our facility and insurance requirements require every driver to wear a properly fitted helmet while racing. Government-issued helmet exemptions do not override the safety requirements for participating in go-karting. We provide helmets and complimentary balaclavas for all drivers.

Drop-ins are welcome anytime! We recommend booking online during busy times to minimize wait times.

To drive Junior Karts, individuals must be a minimum of 48 inches tall and 7 years old. To drive our Adult Karts, individuals must be a minimum of 57 inches tall and 12 years old.

We do not have a max height restriction. Customers taller than 6'6" may find the kart to be a tight fit. Max weight of 300 lbs. We suggest sitting in a go-kart to assess comfort before purchasing races.

No, there are separate sessions for Junior and Adult karts. Parents are welcome to drive along side their child in a junior kart, however the experience may not be optimal for those over 5'9".

Safety is paramount at Kelowna Karting. Mandatory helmet use, safety barriers around the track, and well-trained staff members who enforce safety rules contribute to a secure racing environment. Thorough pre-race briefings are conducted to familiarize participants with the guidelines.

No prior experience is necessary at Kelowna Karting. Whether you're a beginner or an experienced driver, our staff is ready to assist. The electric karts are easy to operate, ensuring a fun experience for everyone.

Races are non-transferable.

Each race includes eight minutes of track time. Most drivers complete 10–16 laps, depending on their experience and pace. Extended race formats and group event packages are also available for those looking for a longer racing experience.

Closed-toe shoes must be worn on the track. Loose or baggy clothing is not permitted.

Absolutely! Feel free to bring your own helmet or racing gear to Kelowna Karting. Helmets must be DOT, ECE, Snell or FIA approved.

No license required! However, adult racers are required to present a valid government-issued photo ID (such as a driver’s license, NEXUS, or passport) when completing the mandatory liability waiver form.

Multiple races are typically scheduled with approximately 10 minutes between sessions. This gives you time to check your results and take a podium photo before your next race. Timing may vary depending on availability and the day’s race schedule.

Each race can accommodate up to 10 drivers. Larger groups can be divided across multiple races and accommodated whenever scheduling allows.

Adult groups of 10 or fewer will typically race together. Larger groups will be split across multiple races.

If your group includes both adult and junior drivers, everyone can race together in junior karts, or the group can be divided into separate adult and junior races.

For everyone’s safety, drivers must:

• Be able to reach and independently operate both the left and right pedals
• Be able to control the steering wheel safely throughout the race
• Be able to enter and exit the kart safely
• Follow all staff instructions and safety rules
• Not be under the influence of alcohol, cannabis or any impairing substance
  

Guests who are pregnant are not permitted to participate in go-karting. Guests with heart conditions, back or neck problems, seizure disorders, recent injuries, or other conditions that could be aggravated by racing should consult a medical professional before participating.

Our team may prevent anyone from racing if they cannot operate the kart safely or if participation could pose a risk to themselves or others.

Please arrive at least 30 minutes before your scheduled race to allow time for check-in, waivers, the mandatory safety briefing and helmet fitting. Late arrivals cannot always be accommodated and may forfeit their scheduled race if no alternative race times are available.

Zero Latency is a free-roam virtual reality experience that allows you to physically move through the game. Instead of standing in one spot, you’ll explore an arena measuring over 1,000 square feet with no wires holding you back.

Each player uses a lightweight wireless headset and controller. There are no backpacks or cables attached, giving you complete freedom to move around the arena.

Zero Latency VR accommodates one to six players per session. You can play alone or experience the game with a group.

Yes. All Zero Latency VR sessions are private to your booking unless otherwise requested.

It is recommended that all players be at least 10 years old. Some games have higher recommended ages due to their content:

• Haunted is recommended for ages 14+
• Far Cry VR is recommended for ages 16+
  

These are content recommendations rather than strict age restrictions.

Experiences are available in 15-minute, 30-minute and 45-minute formats, depending on the game selected. Space Marine: Threat Lethal Extra is a 45-minute experience.

Guests can also combine shorter games, such as playing two 15-minute experiences instead of one 30-minute game.

Our current Zero Latency VR experiences include:

• Outbreak (30 min)
• Outbreak 2 (30 min)
• Space Marine VR: Defenders of Avarax (30 min)
• Space Marine: Threat Lethal (30 min)
• Space Marine: Threat Lethal Extra (45 Min)
• Far Cry VR (30 min)
• Undead Arena (15 min)
• Haunted (15 min)
  

New experiences will continue to be added in the future.

No. You can select a specific game in advance or simply book “Zero Latency VR” and choose your experience when you arrive.

All of our Zero Latency VR experiences are cooperative. Players work together to complete objectives, overcome challenges and achieve the highest possible team score.

Please arrive 20 minutes before your scheduled session. This provides enough time to check in, complete your waiver, receive instructions and get set up.

Yes, walk-ins are welcome. However, reservations are recommended to avoid wait times and guarantee your preferred session.

Expect to move around throughout the experience, so comfortable clothing and footwear are recommended. High heels are not permitted because they can damage the arena flooring.

Yes. The VR headsets can be worn over most glasses.

Motion sickness is very rare with Zero Latency. Because you physically move with your character instead of experiencing artificial movement while standing still, it is one of the best VR options for guests who are prone to motion sickness.

The system uses visual barriers and audio warnings to help players remain safely inside the play area and aware of the people around them.

Yes. Players can hear and communicate with each other throughout the experience, making it easier to work together as a team.

Yes. Spectators can watch from outside the arena, and a display screen shows the action from inside the game.

Unfortunately, our Zero Latency VR experience is not currently accessible for guests with limited mobility or wheelchair users.

There are no strict health restrictions. However, guests who are pregnant or have epilepsy, heart conditions, recent injuries or other health concerns should consult their doctor before participating.

Gel Blaster Nexus and Laser Tag are immersive, automatically scored games played inside our 4,000-square-foot arena.

Players wear Smart Vests and use electronic blasters while competing in team-based or free-for-all game modes.

Gel Blaster uses water-based Gellets that create a light-to-medium impact, and full-face protection is required.

Laser Tag plays like traditional laser tag using the same Smart Vests and blasters, but with the Gellets turned off. It uses infrared technology, so there are no projectiles or physical impacts, and face masks are not required.

Participants must be at least 10 years old to play Gel Blaster. Laser Tag has no minimum age, although parental participation is recommended for younger children.

Approximately 12 players provides the best gameplay experience, although the arena can accommodate up to 24 players at once.

Yes. Sessions are private to your booking unless you request to play with another group.

Gel Blaster games last five minutes, while Laser Tag games last six minutes.

Both Gel Blaster and Laser Tag cost $12 per person, per game. Gellets and all required equipment are included.

Yes. Groups booking multiple games can switch between Gel Blaster and Laser Tag.

Gellets create a light-to-medium impact, so you should expect them to sting a little. Full-face protection is required and provided for every participant.

Long sleeves and pants are not required, but they can help reduce the sting.

No. Laser Tag uses infrared technology, so there are no physical projectiles or impacts.

Every player receives a Smart Vest and blaster. Full-face protection is also provided and required for Gel Blaster. Gellets are included with every Gel Blaster game.

Players can choose between team-based and free-for-all game modes. Scores are tracked automatically through the Smart Vests and game system.

Please arrive at least 20 minutes before your scheduled game. This allows enough time to check in, complete your waiver, watch the required safety video and get fitted with your equipment.

Yes. One waiver covers all activities at Kelowna Karting. It can be completed online before your visit or upon arrival.

Yes, walk-ins are welcome. Reservations are recommended to avoid wait times and guarantee availability.

Yes, the arena is wheelchair accessible. Laser Tag is the recommended option for guests with limited mobility. While they may participate in Gel Blaster, it is generally not recommended because of the physical projectiles and faster-paced movement.

Yes. Spectators can watch the game through the arena’s viewing window. Parents may also enter the arena during Laser Tag if they would like to accompany younger players.

Interactive Axe Throwing uses real axes and wooden targets, enhanced with projected games and automatic scoring. It combines the authentic experience of traditional axe throwing with multiple interactive game modes, making it fun and easy to follow for beginners and experienced throwers alike.

Guests must be at least 12 years old to participate. Younger guests and other non-participants may watch from outside the throwing cage.

No previous experience is required. All participants receive video training before beginning, and staff assistance is available upon request.

The private booth accommodates up to 10 guests, with two participants throwing at a time. The remaining guests wait inside the booth but outside the throwing cage until it is their turn.

Larger groups can be accommodated through open rotations, provided no more than 10 guests are in the booth at one time.

Yes. The entire booth and its two throwing lanes are private to your booking.

Session length is based on the number of participants, allowing everyone time to take turns:

• 1–3 guests: 20 minutes
• 4–6 guests: 40 minutes
• 7–10 guests: 60 minutes
  

The cost is $18 per participant.

Games and targets are projected directly onto the boards. Guests can choose from multiple game modes, and scores are tracked automatically.

Yes. We provide all axes and equipment required for your session. Personal axes cannot be brought into the facility.

Closed-toe shoes are required. Safety glasses and hearing protection are also available upon request.

Please arrive at least 20 minutes before your scheduled session. This allows enough time to check in, complete your waiver and watch the required training video. Late arrivals may not be accommodated if the schedule does not allow.

Yes. One waiver covers all activities at Kelowna Karting. It can be completed online before your visit or when you arrive.

Yes, walk-ins are welcome. Reservations are recommended to avoid wait times and guarantee availability.

Yes. The axe-throwing area is accessible for guests with limited mobility and wheelchair users.

Victory Lane Arcade uses reloadable game cards instead of coins or tokens. Cards can be purchased and loaded at the kiosk inside the arcade or at the front counter.

Simply tap your card at a game to begin playing. Most games cost between 4 and 8 credits per play.

Current arcade credit packages include:

• $10: 40 credits
• $20: 80 credits plus 32 bonus credits
• $50: 200 credits plus 72 bonus credits
• $100: 400 credits plus 120 bonus credits
  

A new arcade card is included with your credit purchase.

Yes. Arcade cards can be reloaded and reused during future visits.

No. Any unused credits remain on your card and do not expire.

Not at this time. Victory Lane Arcade focuses on gameplay and does not currently offer ticket redemption or prizes.

Our arcade primarily features racing and sports games, along with a selection of arcade classics and crane machines.

No. Guests of all ages are welcome to enjoy the arcade.

No reservation or activity booking is required. Anyone can visit the arcade during regular facility hours, even if they are not participating in another activity.

The arcade kiosk and front counter accept cash, debit and credit cards. Kelowna Karting gift cards can also be used to purchase arcade cards at the front counter.

Unlimited or free-play arcade options are available for birthday parties, corporate functions and other group events. Please submit our event inquiry form for availability and pricing.

Yes. The arcade is wheelchair accessible, and most games can be reached and played from a seated position.

We host birthday parties, corporate events, staff parties, school groups, sports teams, bachelor and bachelorette parties, fundraisers, special celebrations, track rentals and full-facility events.

Depending on availability and participant requirements, events can include:

• Indoor go-karting
• Zero Latency VR
• Interactive Axe Throwing
• Gel Blaster Nexus
• Laser Tag
• Victory Lane Arcade
  

Most packages can be customized to include a combination of activities.

Yes. Private track rentals include exclusive use of the karting track, while full-facility rentals provide exclusive access to the entire venue and all activities. Both options can be customized to suit your group size, schedule and event goals. Please contact our events team for availability and pricing.

View event packages and submit a request

Standard party packages can be booked online. For customized events, multiple activities or groups of more than 20 guests, please submit our event request form. Our team will help create a package and schedule suited to your group.

View event packages and submit a request

Yes. A deposit is required to secure your event date and time. The amount varies depending on the event, but it is typically 50% of the estimated total.

The remaining balance is due upon arrival. Payment may be divided between multiple payment methods or payers if needed.

Yes. Private party rooms are included with many pre-built event packages. An additional room fee may apply to custom events, and party room time can be extended for an additional charge, subject to availability.

Yes. Party rooms are always private to your group. However, the rest of the venue may remain open to other guests. A full-facility rental is required for exclusive access to the entire venue.

Party rooms include tables, chairs and a mini fridge. Projectors, speakers and microphones are also available upon request at no additional charge.

Yes. You’re welcome to bring your own food, cake and decorations.

Yes. We offer a variety of catering options, or you may arrange your own outside catering.

Yes. Karting races included with party and event packages are exclusive to your group.

The facility can accommodate up to 96 guests inside at one time. Larger events may be possible by rotating groups through the facility and activities.

Event guests should arrive 40 minutes before the scheduled start time. This provides enough time for check-in, waivers, instructions and preparation before the first activity.

All participants must complete the facility waiver. A specific online waiver link will be provided after booking so the organizer can share it with guests in advance. Spectators who are not participating do not need to complete a waiver.

Changes to activity participant numbers can be made up to 48 hours before the event. Refunds or credits cannot be provided for reductions after that time.

Final catering numbers and details must be confirmed at least five days before the event.

Yes. Our team will help guests check in and navigate between activities throughout the event.

Booking in advance is recommended, particularly for weekends and larger events. However, we’re flexible and can often accommodate last-minute requests when space is available.

Absolutely. Private events may be scheduled outside regular operating hours, subject to availability.

For event bookings of eight or more participants:

• Cancellations made at least 14 days before the event are eligible for a full refund.
• Cancellations made 7–14 days before the event are eligible for a refund, less a 25% administrative fee.
• Deposits are non-refundable when an event is cancelled less than seven days before the event.
• Events may be rescheduled without penalty with at least seven days’ notice, subject to availability.
• Catering cancelled with less than five days’ notice is subject to a 50% cancellation fee.
  

View the complete refund policy.

School groups and sports teams may be eligible for special group rates. Please contact our events team to learn more about available options.

Regular Bookings:

Cancellations require at least 48 hours notice. Bookings may be rescheduled with at least 24 hours notice, up to a maximum of two times. Rescheduled bookings cannot be moved to a Saturday.

Please arrive at least 30 minutes before your scheduled race. Late arrivals may not be accommodated if the schedule does not allow, and missed sessions are not eligible for a refund or rescheduling.

Event Bookings:

For event bookings of eight or more participants:

• Cancellations made at least 14 days before the event are eligible for a full refund.
• Cancellations made 7–14 days before the event are eligible for a refund, less a 25% administrative fee.
• Deposits are non-refundable when an event is cancelled less than seven days before the event.
• Events may be rescheduled without penalty with at least seven days notice, subject to availability.
• Group sizes may be adjusted up to 48 hours before the event. Refunds or credits cannot be provided for reductions after that time.
  

Catering guest counts and details must be finalized at least five days before the event. Catering cancelled with less than five days notice is subject to a 50% cancellation fee. View the complete refund policy.

Yes. We regularly offer weekday promotions and special pricing. Offers may change, so please visit our pricing page for the latest promotions and availability.

Yes. Dogs are welcome at Kelowna Karting.

Yes, Kelowna Karting & Entertainment offers gift cards, making for a great gift for friends and family who enjoy thrilling experiences. Gift cards never expire.
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See our Refunds & Returns page.